For the past 4 days, we have been in Detroit, Michigan for the Annual IMACC Conference. IMACC is the nation’s largest network of independent restoration contractors, all carefully selected based on their verified reputations as highly qualified, ethical quality leaders in the community. This year's conference is all about developing the skills and leadership strategies that deliver customer praise, adjuster and agency support, and increase sales and profitability. The mayor of Detroit stopped by to speak with the group, and the entire event was a great success. Special thanks to Pat Harmon, Michelle Harmon, Brenda Jones, Kathy Crotty and all the other IMACC staff and guests that made this conference a WIN/WIN for everyone! -AzFW Team read full post »

Today, Arizona Fire & Water Restoration, Inc. attended the annual Equity Residential Golf Tournament. AzFW sponsored the event and also played golf with the Equity Residential employees. It was a gorgeous day to play golf, and everyone had a great time. What's even better is that it was all for a great cause. Thanks to all our friends at Equity for another great year!! -AzFW Team read full post »

Arizona Fire & Water Restoration, Inc. was invited to Amelia Island, Florida the past 2 days to visit with other Top Performing Contractors in the Crawford Contractor Connection Network. Contractor Connection is the largest, fully-independent network of managed contractor repair for insurance companies and consumers. Their network has some of the best construction, building repair and remodeling contractors in the US and Canada. They assign specific contractors to specific jobs and monitor the contractor performance for timeliness and quality. Contractor Connection is the premier managed contractor repair network to the insurance industry. Its contractors and systems have been proven time and again, working for the most demanding clients in the world—the insurance companies. Their standards are impeccable - only accept work that is on time, on budget and high quality so the policyholder is satisfied. They provide service for insurance companies, brokers, property managers,... read full post »

Howdy Partner! The Arizona Multihousing Association (AMA) held its annual Bowl-A-Thon, in partnership with UMOM New Day Centers. The event raised money for UMOM, and was held at AMF Lanes in Arcadia. This year's theme was BONANZA, and everyone got involved with the theme! Special thanks to all the amazing people at Alliance Residential for bowling with the AzFW crew!   -AzFW Team read full post »

Arizona Fire & Water Restoration Wins Prestigious TradeCertified™ Award for Phoenix Market   [August 15, 2011, Scottsdale, Ariz.] — TradeCertified is pleased to announce that Arizona Fire & Water Restoration, Inc. has received the coveted 2011 TradeCertified™ award – the only independent endorsement recognizing professionals in North America. Proving their longtime commitment to excellence, Arizona Fire & Water Restoration has met all the standards of the rigorous certification process. “We’re always looking for ways to make our customers feel more at ease with their decision [to work with us],” says Nathan Roberts, marketing director at Arizona Fire & Water Restoration. “Not all restoration companies have the greatest reputation and some of them set bad examples for others. So we want to be able to tell [customers] you can trust us, we’re going to do a good job and we have a history of doing a good... read full post »

We received a wonderful testimonial from a recent customer last week! Check it out... "I wanted to make certain that I get in my “two cents” before my “job” becomes a very distant memory for all of you - (I know I'm only one in a very long list of other property owners that you deal with). Having worked with all of you, I have realized there is an incredibly wonderful crew residing within Arizona Fire and Water!  Each person that I have had dealings with has been sincere, sympathetic, understanding and caring! I am extremely appreciative of the patience extended and the time and energies expended on my behalf. I most definitely want to say that Josh has been exemplary and is an outstanding representative of Arizona Fire and Water! He is incredibly conscientious, diligent, well-mannered and very professional. His on-site work areas have always been extremely tidy, neat and clean. He “sees” beyond the scope of the task at hand... read full post »

For the SECOND time in consecutive years, Arizona Fire & Water Restoration, Inc. has been selected as a FINALIST for the BBB's Business Ethics Award. This honorable award is handed out once a year to companies who demonstrate only the highest degree of business ethics. Hundreds of companies are nominated for this award, and only three are selected as Finalists. Although we did not win the award this year, it is truly an honor to have been considered one of the most ethical companies in Arizona for the second year in a row. Here at AZFW, our Core Values make us who we are. It's no mistake that our first Core Value is: "Ethical Behaviors: We will demonstrate honesty, integrity, and respect." About the BBB's Ethics Award. read full post »

Arizona Fire & Water Restoration, Inc. was the TITLE SPONSOR of the AICA's Golf Tournament at Stonecreek Golf Course on Friday. Lots of adjusters turned out to hit some golf balls and enjoy the amazing weather we had! Thanks to everyone who stopped by our 10th Hole setup to say hello. Roy, Nate, TJ and Christine were hanging out all day long talking to folks and having fun. We look forward to this event every year - it's always fun! Thanks for having us! -azfw team read full post »

AzFW would like to congratulate the fine men and women of The City of Tolleson on the grand opening of their brand new fire station! The 2-story brick building is 17,470-square-feet and will house 27 firefighters. The station includes a state-of-the-art kitchen, work areas, individual dorm rooms, laundry and restroom facilities, a gym, and more. Builders even utilized green technology -- and the building received a LEED gold certification. It's a far cry from the old station, which was crumbling and in danger of collapsing due to structural deficiencies. "We were told by a forensic structural engineer that a strong wind could've taken down our bay, it was that unsafe for our firefighters," said George Good, Tolleson Fire Chief. Chief Good (pictured below) says his firefighters are very appreciative of the new facility. read full post »

Arizona Fire & Water Restoration, Inc. was proud to support The 100 Club of Arizona's Annual Banquet this year! Held at the beautiful Arizona Grand Hotel, this year's banquet honored the fallen brothers and sisters over the past year. Nine heroes lost their lives, and their families were presented with a folded flag and a rose during a very powerful and emotional ceremony. It's always an honor to be in the presence of Arizona's finest people. Thank you for allowing us to attend! read full post »